Machine learning systems increasingly make life-changing decisions about individuals, such as loan approvals, hiring, and cheating detection, raising a pressing question: how can individuals respond to negative decisions made by these opaque systems? While explainable artificial intelligence (XAI) has largely focused on algorithmic recourse -- helping individuals change their features to obtain a desired outcome -- the parallel problem of algorithmic contestability -- helping individuals review and correct erroneous algorithmic decisions -- has received far less attention, despite its central ethical and legal importance. We trace this neglect to the absence of clear formal definitions and a systematic operationalization of contestability as an algorithmic problem. To address it, we propose an operational definition of contestability as a natural complement to recourse: contestability starts from the presumption that a decision may be incorrect and focuses on identifying evidence to challenge and potentially overturn it, whereas recourse assumes the decision is valid and instead provides pathways for changing it. We show that standard XAI explanations, such as counterfactuals, LIME, or Anchors, even when combined with human intuitions about decision continuity or monotonicity, reveal only errors in the neighborhood of the individual, but provide insufficient grounds for overturning the decision at hand. Going thus beyond traditional XAI, we identify three types of evidence warranting reversal according to the decision maker's own ethical standards: predictive multiplicity, incorrect feature values, and neglected overruling evidence. We argue that these render decisions normatively indefensible and thus successfully contestable. Finally, we analyze how existing EU legislation connects to our framework and argue that individuals already hold some legal rights to these forms of evidence.

The Rashomon effect is a mixed blessing in responsible machine learning. It enhances the prospects of finding models that perform well in accuracy while adhering to ethical standards, such as fairness or interpretability. Conversely, it poses a risk to the credibility of machine decisions through predictive multiplicity. While recent studies have explored the Rashomon effect across various machine learning algorithms, its impact on gradient boosting---an algorithm widely applied to tabular datasets---remains unclear.

The Rashomon effect is a mixed blessing in responsible machine learning.

Machine learning tasks may admit multiple competing models that achieve similar performance yet produce conflicting outputs for individual samples---a phenomenon known as predictive multiplicity. We demonstrate that fairness interventions in machine learning optimized solely for group fairness and accuracy can exacerbate predictive multiplicity.

Predictive multiplicity occurs when classification models with statistically indistinguishable performances assign conflicting predictions to individual samples. When used for decision-making in applications of consequence (e.g., lending, education, criminal justice), models developed without regard for predictive multiplicity may result in unjustified and arbitrary decisions for specific individuals. We introduce a new metric, called Rashomon Capacity, to measure predictive multiplicity in probabilistic classification. Prior metrics for predictive multiplicity focus on classifiers that output thresholded (i.e., 0-1) predicted classes. In contrast, Rashomon Capacity applies to probabilistic classifiers, capturing more nuanced score variations for individual samples. We provide a rigorous derivation for Rashomon Capacity, argue its intuitive appeal, and demonstrate how to estimate it in practice. We show that Rashomon Capacity yields principled strategies for disclosing conflicting models to stakeholders. Our numerical experiments illustrate how Rashomon Capacity captures predictive multiplicity in various datasets and learning models, including neural networks. The tools introduced in this paper can help data scientists measure and report predictive multiplicity prior to model deployment.

The Rashomon effect is a mixed blessing in responsible machine learning.

(since we pick the log base to be 2). We now prove the converse statements. Individual fairness aims to ensure that "similar individuals are treated similarly." Predictive multiplicity allows different predictions from competing classifiers for the samples. Notably, neural networks with very narrows or wide layers have better reproducibility in their decision regions. The fact that multiple classifiers may yield distinct predictions to a target a sample while having statistically identical average loss performance can also cause security issues in machine learning.